Thank you for visiting the website ("site") of Simpson Cottage and for taking the time to view our privacy statement ("the statement"). Simpson Cottage respects and is committed to protecting the privacy of our site's users. This statement explains how we collect information about you and how we use it
Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. Simpson Cottage may use your personal information in the following ways:
deliver the services you have requested (for example, to provide you with information that you have inquired about)
other than as stated in this statement, Simpson Cottage does not rent, sell or otherwise disclose your personal information to non-member companies or organisations without having first obtained your consent to do so
It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia and New Zealand.
When a user visits our website, we collect information about the visit that does not identify the user personally. We track information such as
the domain from which the user is visiting and the user's browser type. We also collect specific information regarding the user's session on
our website. This includes items such as the date and time of the visit and the pages viewed. Non-personally identifiable information
(non-PII) is collected to allow us to analyze how our website is used and to improve the content and service the website provides.
Sometimes we ask a user to voluntarily provide personally identifiable information (PII). This information generally includes, but is not limited to, name, email address, postal address, and telephone number. We request this information when the user requests one of the following:
Simpson Cottage does not collect any personally identifiable financial or health-related information.
In each email you receive from us, we will endeavour to include simple instructions on how you can immediately unsubscribe from our mailing list. In any event, you can opt-out from receiving promotional material from us by emailing us at firstname.lastname@example.org and asking to be removed from the mailing list.
As part of the online purchase process, we must collect personal information about you to process your order. To do this it may be necessary for you to provide additional information to us as detailed below.
Registration may include submitting your name, email address, address, telephone numbers, opt-in to receive updates and promotional material and other information.
Simpson Cottage Shop customer transactions are protected by 128-bit SSL encryption. The platform on which this website is built and hosted (Adobe Business Catalyst) is certified Level 1 PCI DSS compliant. Your credit card details are not stored.
Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure. We may engage third parties to provide you with goods or services on our behalf, e.g. postal/delivery networks. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.
We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. We will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.
We will endeavour to take all reasonable steps to keep secure any information which we hold about you and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.
Simpson Cottage welcomes your questions and comments regarding this statement. If you have any suggestions as to how we may improve our privacy practices or if you are of the view that we have not adhered to this statement, please let us know.